In order to operate the TRAiNERMANiA web site, to reduce the risk of fraud, we must ask you to provide us information about yourself and your credit or debit card (this will only be billing details and via a secure server - the actual card details are handled securely only by SECPay). This Privacy Policy describes the information we collect and how we use that information.

TRAiNERMANiA takes the privacy of your personal information very seriously and will only use your information in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or lists of our customers to third parties. However, as described in more detail below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the TRAiNERMANiA web site, whether the services are offered by TRAiNERMANiA, or by its subsidiaries.

Your privacy is important to us.

If you have questions or concerns regarding this Privacy Policy, you should first contact TRAiNERMANiA by e-mail (info@trainermania.com) or by phone on 0871 22 11 440.

We will post the amended Privacy Policy prominently on our web site so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the TRAiNERMANiA web site at any time for the most current version of our Privacy Policy.

TRAiNERMANiA uses SECPay, a very trusted secure online shopping system. This site is governed by its own privacy statements, and TRAiNERMANiA is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through this third party web site should review the privacy statement of this site before providing them with personally identifiable information.

Information We Collect

Required Information
To open a TRAiNERMANiA account, you must provide your name, address, phone number, and e-mail address. Opening an account is totally free of charge and very simple.

Transaction Information
We retain this information for each of your transactions through TRAiNERMANiA. We also collect the Internet address (IP address) of the computer or device you use to access your TRAiNERMANiA account, in order to help detect possible instances of unauthorised transactions.

Cookies
This site may use cookies to allow the shopping basket and other systems within the site to function. Cookies are small pieces of information stored on your computer to identify your PC to our web site.

Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from TRAiNERMANiA to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations. We may, over time, delete these records if permitted by law.

Our Use and Disclosure of Information

Internal Uses

We use the information we collect about you in order to:-

1. To provide our services and process your transactions.

2. To provide quality customer service.

3. To determine your eligibility to receive offers for special features or products, such as TRAiNERMANiA see fit. At your option (as indicated in your TRAiNERMANiA account sign-up page). We use the information you provide to access specific third party services on your behalf.

We give access to individually identifiable information about our users only to those employees who require it to fulfil customer service requests, to ship orders and perform fraud checks.

We also use your e-mail address to send you other types of communications that you can control, including TRAiNERMANiA offers. You can choose whether or not to receive these communications when you complete the account registration process, or at any time thereafter, by logging in to your account on the TRAiNERMANiA web site and changing your preferences in the edit profile page of the My Account tab. You can also change your choices at any time through the same procedure.

Internet Address Information

We use IP addresses, browser types and access times to analyse trends, administer the site, improve site performance and gather broad demographic information for aggregate use.

Accessing and Changing Your Information

You can review the personal information you provided us and make any desired changes to such information, or to the settings for your TRAiNERMANiA account, at any time by logging in to your account on the TRAiNERMANiA web site and changing your preferences in the Edit profile page of the "My Account" tab.

Contacting Us

If you have any questions about this privacy statement, TRAiNERMANiA's information practices, or your dealings with TRAiNERMANiA, you can contact us by e-mailing info@trainermania.com.